At Guardian Logistics Solution we believe that the core of all business relationships is based on three principals.
We believe that customers make choices about with whom to do business based on a personal as well as a business relationship that begins with communication. Open, honest, and consistent communication with our customers will build trust in that relationship. That trust builds loyalty. That loyalty will ensure that our customers stick with us when other choices are available. It is that simple.
So, we have invested in personnel and systems that help us communicate with our customers. Our people are instructed to communicate with our customers during every stage of the logistics supply chain. We acknowledge the receipt of an order, inform customers when the order is out for delivery, communicate when an order is complete and promptly send invoices which accurately reflect the work performed. Our systems have the capability to inform customers during every stage via telephone, our website, scanned images, emails, and traditional mail.
At Guardian Logistics Solutions we believe that business is a relationship. Let us talk to you about your freight delivery, warehousing and logistics needs.
Who are we?
Guardian Logistics Solutions is North Carolina’s reliable logistics partner for customized freight delivery, storage and inventory management. Our competent, caring leadership team and full-time employees boast a combined 60+ years in the shipping and fulfillment industry and have been in business for 15 years operating out of our headquarters in Durham, North Carolina, just a stone’s throw from RDU International Airport.
What do we do?
We offer thousands of square feet of TSA-compliant warehouse space, with multiple storage and dock locations covering North Carolina and portions of Virginia and South Carolina with same day and next day service. All of our locations offer cross docking, delivery and pick up, distribution, order fulfillment, storage/warehousing and many other services. Also, our locations are TSA compliant and all employees have been trained according to the most recent Transportation Security Administration guidelines and have all completed and passed the test and been issued their STA number.
What sets us apart?
Technology that helps communication flow smoothly is one key that sets Guardian Logistics Solutions apart from others in our area. We have made significant investments in our shipping and fulfillment software. Now that we’re unencumbered by archaic technology the benefits are clear:
- Customers can get real-time online status updates on their freight orders, and see document scans and product images, helping to avoid any paperwork snafus
- We can communicate to our customers and complete work faster without sacrificing quality, and better manage deliveries and coordinate with our drivers in the field as they operate our service fleet of straight trucks and cargo vans.
Why choose Guardian Logistics Solutions?
The entire Guardian Logistics Solutions team takes a consultative approach to every customer and every project. We’re big enough to have the experience, personnel, and equipment to perform at extremely high levels of efficiency, yet small enough to change our processes to fit the individual needs of our customers. We don’t chase “one size fits all” solutions; instead, we prefer to sit down with each customer to find out exactly what they need, becoming an extension of their staff to help them grow. We look forward to meeting with you to learn how we can be of service to you and your organization. Please contact us for more information.